EDJY Lifetime Warranty – Terms & Conditions
Coverage
EDJY warrants that its nail cutters are free from defects in materials and workmanship for the lifetime of the product when used under normal conditions and for their intended purpose.
This warranty applies to products used to cut human fingernails and toenails.
What Is Covered
At our discretion, EDJY may replace products that are determined to have a manufacturing defect or material failure resulting from normal use.
What Is Not Covered
This warranty does not cover damage or failure resulting from, but not limited to:
- Use on materials other than human nails
- Excessive force, impact, dropping, or crushing
- Use on artificial nail extensions, acrylics, hard builder gels, thickened materials, or foreign objects
- Modifications, disassembly, sharpening, or alterations of any kind
- Normal cosmetic wear that does not affect functionality
Any damage determined to be the result of misuse, abuse, or improper use is not covered under this warranty.
Warranty Claims
All warranty claims are subject to review and approval at the sole discretion of the EDJY Customer Service team. Proof of purchase and/or additional information may be required to properly evaluate a claim.
EDJY reserves the right to deny any warranty claim where, in its reasonable judgment, the product damage is inconsistent with normal use on human fingernails or toenails.
Remedy
If a claim is approved, EDJY will provide a replacement product.
We put our product through 150,000+ cycles to be certain it will hold up for a lifetime of use. If yours doesn’t, give our team a call at 208-418-1298 or send us an email to support@edjy.com. We'll happily assist you with a warranty claim and replacement.
We’d love any feedback you want to provide, and will do everything we can to get you cutting - not clipping - again.
